BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20181024T010000Z
DTEND:20181107T043000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Guest Service Gold® Training
DESCRIPTION:This comprehensive program is designed to train line-level employees to engage and provide memorable guest service. Students will learn to identify and apply the seven principles of customer engagement in the workplace\, identify golden opportunities to personalize an experience and inspire others\, and provide visitors with authenticity\, intuition\, empathy\, delight\, delivery\, and initiative. Following the training\, students pass the certification exam with a 70% or greater will receive the Certified Guest Service Professional  designation. The class meets on October 23 and November 6. Taught by Tamara Roberts
X-ALT-DESC;FMTTYPE=text/html:This comprehensive program is designed to train line-level employees to engage and provide memorable guest service. Students will learn to identify and apply the seven principles of customer engagement in the workplace\, identify golden opportunities to personalize an experience and inspire others\, and provide visitors with authenticity\, intuition\, empathy\, delight\, delivery\, and initiative. Following the training\, students pass the certification exam with a 70% or greater will receive the Certified Guest Service Professional&reg\; designation. The class meets on October 23 and November 6. Taught by Tamara Roberts
LOCATION:Clatsop Community College South County Campus 1455 N. Roosevelt Drive\, Seaside
UID:e.149.26558
SEQUENCE:3
DTSTAMP:20260909T190631Z
URL:https://members.oldoregon.com/events/details/guest-service-gold-training-26558
END:VEVENT

END:VCALENDAR