Office Manager
The Office Manager plays an essential role in the practice. They responsible for managing administrative and clinical staff and oversee office flow and patient flow as well as ensuring that day to day operations run smoothly by developing systems and procedures to ensure optimal efficiency, ensuring that the employees have adequate training, resources, and support, and that the patient’s needs are being met. The Office Manager is responsible for managing the overall compliance and certification programs, information technology, and building maintenance. Strong organization and communication skills are imperative to the success of this position. Supervisory Responsibilities: Manages the activities of all administrative and clinical staff at the Lake Oswego and Salem Locations. Work and cover for the Office Managers at the other locations as needed. Essential Duties and Responsibilities include the following. Other duties may be assigned. Administrative Management Supervise daily work of Front Office and Billing Office Delegate tasks Develop and assign projects Maintain employee’s Files Work with Credentialling team to assure Physicians and Physician Assistants are Credentials with all insurance plans Set goals for staff and work with Practice Administrator to develop KPI Maintains schedule to assure coverage for all providers and staff Holds regular meetings with staff and Management to determine practice needs Conduct and attend Front Office, Back Office and General Staff Meetings (Agenda and meeting minutes). Holds regular meetings with office staff to assure optimal medical care. Hires and trains staff as needed Performs 90 days, quarterly and annual employee evaluations and as needed. Schedules regular in-service training programs to keep staff current Responsible for staying current with state and federal regulations which govern the clinical environment. We would love for you to join our team!