Operations Manager - Law Firm
Operations Manager – Law Firm
Coast Land Law, LLC
675 SE Marlin Ave, Ste 2
Warrenton, OR 97146
Job type: Full-time (40 hours/week, occasionally 45 - 50)(in person)
Salary: Up to $90,000 (based on performance)
Location: Warrenton, OR
Number of hires: 1
Are you a proven operations manager who thrives on developing members of your team, and developing policies and procedures (systems) in a fast-paced environment? If so, you may just be a great fit to be our next Operations Manager!
We are a fast-paced, growing law firm and are searching for a performance-oriented operations manager who has substantial skills, experiences, and knowledge with recruiting, training, and managing direct reports, and also with developing, modifying, and implementing policies and procedures in a strategic, thoughtful way.
Experience in a professional services firm would be highly preferred, including law firms, financial services firms, CPA firms, and similar businesses that are governed by significant risk management protocols. You should have a track record of working with 6 - 8 direct reports in a company with at least 15 - 20 employees. We are a small law firm with 4 full-time employees and two independent contractors, and are looking for someone to help us standardize and scale our operations.
If you decide to apply, then carefully review and follow the instructions at the bottom of this job posting. We will not respond to applicants who do not follow instructions.
You do not need prior legal experience. However, your résumé and references should demonstrate transferrable skills, experiences, and knowledge.
What an operations manager does at our firm: We are hiring an Operations Manager (full-time, 40 hours/week, occasionally 45 - 50) whose primary duties include:
- Recruiting and engaging with qualified candidates
- Onboarding, training, and supporting new hires
- Managing, developing, and supporting direct reports
- Developing, modifying, and implementing policies and procedures
- Developing, standardizing, and automating workflows and forms using software and technology
- Providing quality control and actively engaging with operations to ensure compliance
Your other duties include:
- HR-related functions, such as payroll, evaluations, and retirement benefits
- Performance-based management of direct reports based on KPI's in a positive, objective manner
- Developing, modifying, and monitoring job descriptions and design;
- Utilizing modern technology for productivity
- Designing and implementing automation of workflows and forms
- Working with and effectively managing vendors of the firm
Would you fit in at our firm? Learn more about our team members by visiting www.coastlandlaw.com/team/. We are a small, close-knit team and genuinely like each other and take pride in maintaining an encouraging, positive environment. We appreciate team players who work collaboratively with each other, work hard, and take pride in their work.
We are looking for a proven operations manager who has already built up skills, experiences, and knowledge to do the job. This is not a position for you to learn how to be an operations manager, but for someone who has done it successfully before.
As a manager, it is essential that you build, navigate, and strengthen personal and professional relationships across the firm (ownership, management, and staff) in a skillful, proactive manner.
What our firm does: Our firm helps clients use the legal system to protect their piece of the American Dream. We primarily focus on cases involving real estate and business disputes. We work closely with clients to help them protect what matters the most. We have a statewide practice and help clients all over the state of Oregon.
Compensation:
- Full-time (40 hours/week, occasionally 45 - 50 hour/week), Up to $90,000 (based on performance);
- Occasional overtime as needed (we are a busy office, and need coverage from time to time as bigger cases come through our firm).
- 401(k) plan with employer match
- Health insurance (100% of employee's premium based on our health insurance plan)
- Dental insurance (50% of employee's premium based on our health insurance plan)
- Vision insurance (100% of employee's premium based on our health insurance plan)
- PTO (10 federal holidays, 10 days PTO, 6 days sick leave)
- $1,000.00 retention bonus after 3 months of full-time, continuous employment, $1,000.00 retention bonus after 6 months of full-time, continuous employment
- Up to $10,000 in relocation assistance, with $5,000.00 after 3 months of full-time, continuous employment, and $5,000.00 after 6 months of full-time, continuous employment.
- Potential reimbursement opportunities (up to $2,500.00/year) for qualified educational and professional development
- 90-day probationary period generally
- Certain benefits may be subject to a vesting period
Required qualifications include:
- At least 5 years full-time operations experience with progressively increasing responsibilities
- At least 2 years of full-time experience supervising teams and vendors
- Bachelor's degree or equivalent experience
- Well-versed in modern technology and software
- Demonstrated success in intake/reception oversight, and billing/AR coordination
- Track record of strategic, ongoing professional development and learning
Preferred qualifications include:
- Law firm or professional services background
- ALA/CLM, SHRM, Lean/Six Sigma, or PMP credentials and professional development
- Skills, experiences, and knowledge with a company that is growing and changing quickly
- Extremely organized and detail oriented
- Sound judgment and creative problem solver
- Effective in engaging with different personalities in a wide variety of contexts
In your cover letter, use 5 paragraphs total, with no more than 3 - 5 sentences each, total to do the following: First, introduce yourself and identify 2 - 3 reasons why you are interested in the operations manager position with our firm; second, describe one area of professional development that you have worked on on an ongoing basis that is relevant to the position; third, talk about why you chose this area of professional development; fourth, talk about a specific example where you implemented something you learned from this area of professional development; and fifth, identify 2 - 3 burning questions you have about the position.
If you would be moving in order to take the position, then add a sixth paragraph and talk about your connection to the north coast, or if you have no connection, then talk about why you are willing to move here.
In the subject line of your cover letter, use the following format:
RE: Your Next Operations Manager is [Insert Your First and Last Names]!!!
Address the cover letter to Christy Raju, Office Manager.
We will reach out to qualified candidates within 1 – 2 business days after they apply. The statements above are not intended to be an exhaustive list of all responsibilities, duties, and skills, nor of all details of the position. Come learn about our firm on our website at www.coastlandlaw.com/open-positions/.
Thank you for your interest!
Know someone who may be a good fit? Generous referral bonus. We are offering a generous referral bonus if you send us a qualified candidate whom we hire. (Terms and conditions apply. See www.coastlandlaw.com/open-positions/ for more details.)
